We’ve all been there.
You’ve finally navigated that tricky ‘enter your details’ form and are ready to make a spontaneous purchase on your mobile. Victory is within reach, but you can’t find your debit card anywhere in the house. You were certain it was in the top drawer of that unit… And if it takes more than a few minutes to locate it, you’ll likely abandon the transaction and continue watching Netflix.
Apple Pay has over 227 million users, and Google Pay boasts around 100 million. Source.
We have exciting news for those looking to quickly purchase tickets for that theatre show they’ve been eager to see, the latest art exhibition, or perhaps even an opera. Spektrix clients can now accept Apple Pay and Google Pay directly from their websites, ensuring faster and more convenient transactions. Read more about how Apple Pay and Google Pay can grow your revenue and your audiences.
Moreover, stored cards are automatically updated upon expiration, reducing interruptions and maintaining smooth operations. This streamlined workflow simplifies payment processes, while the end-to-end support from the Spektrix team ensures smooth integration and ongoing assistance, allowing arts organisations to focus on delivering exceptional cultural experiences.
This development recognises the recent rapid shift in consumer behaviour, as we all strive to save time with simplified checkout processes on our mobile devices. We see this trend increasingly reflected in website briefs, and we are confident it will broaden the universal appeal of Spektrix within the sector.
What is Spektrix?
Spektrix is a “complete marketing CRM system supporting the arts, culture and live entertainment” to help manage online ticket and donation income.
What is Spektrix Payments?
Spektrix Payments is a cutting-edge event payment processing solution tailored for the arts and culture sector. This new system, integrated within the Spektrix platform, simplifies the management of ticket sales, donations, memberships, and concessions, providing a seamless checkout experience for your customers and your finance teams.
Key Benefits:
- Streamlined Transactions: Combines the gateway and acquiring bank into one efficient system.
- Modern Payment Methods: Supports online and in-person Apple Pay and Google Pay.
- Simplified Workflows: Features automatic card updates, a user-friendly payments portal, and daily net proceeds.
- Comprehensive Support: Includes full onboarding and ongoing support from Spektrix.
- Secure Hardware: Offers free, secure card readers with customisable options and integrated receipt printers.
With advanced technology from industry leader Adyen, Spektrix Payments enhances customer experience and operational efficiency. This solution aligns with Spektrix’s mission to empower arts organisations with the tools necessary to thrive in a competitive environment.
Discover how Spektrix Payments can revolutionise your organisation’s payment processing.
How Can Chaptr Help?
As UX specialists with solid Spektrix experience, we can review your current checkout process and Spektrix integration to create optimised user journeys focused on your audience. We aim to increase donations and boost ticket sales. We’ve partnered with the Rose Theatre to achieve this and look forward to sharing the results later this year. Contact us to learn more about how we can support you.
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Photo by Larisa Birta on Unsplash.