In the dynamic world of arts and culture, providing a seamless and engaging ticketing experience is crucial to attracting and retaining audiences. As far as ticketing systems go there are many to choose from, including Ticketsolve, Tixly, Tessitura and Skyway, to name a few.
This article looks at Spektrix, a leading ticketing, marketing, and fundraising software that offers a great solution to meet these needs. Its iFrames integration provides a seamless online booking journey with features that cater specifically to the requirements of arts and culture organisations.
Seamless Integration with Spektrix iFrames
Spektrix iFrames offers an economical and user-friendly solution for embedding ticketing functionality directly into your website. Customers can browse events, select seats, and complete their purchases without leaving your website.
Let’s dive into the specific benefits and features of using Spektrix iFrames.
1. Intuitive Event Display and Seat Selection
With Spektrix iFrames, you can:
Display Event Lists and Calendars: Showcase your full lineup of events, allowing people to find and select performances of interest.
Show Active Event Details: Provide detailed information about each event, helping customers make informed decisions.
Seating Plan for Reserved Events: Enable customers to choose their preferred seats with a visual seating plan. The pinch-and-zoom feature ensures a smooth experience on mobile devices.
2. Enhanced Ticket Management
Spektrix iFrames make it simple to:
Edit Tickets for Reserved Events: Customers can modify ticket selections with ease.
Add Tickets to Cart/Basket: A straightforward process for adding tickets ensures a hassle-free experience.
3. Cross-Selling and Promotions
Maximise revenue opportunities by:
Advertising Multibuy Options: Offer discounts for booking multiple events, such as “Save 20% when Booking 2 Events or More.”
Promoting Supplementary Products: Encourage the purchase of additional items like interval drinks, car parking tickets, and programs.
4. Comprehensive Shopping Cart
Spektrix iFrames allow customers to:
Add Tickets, Memberships, Merchandise, and Donations: Streamline the purchasing process by consolidating all items into a single cart.
5. Donations
Increase income through donations:
Select Funds for Donations: Facilitate charitable contributions by allowing customers to add donations to their orders or donate separately.
Embed customisable donation forms: Website embedded forms can be tailored to capture essential donor information and provide various donation options, including one-off and recurring donations.
Automated Acknowledgements: After a donation, Spektrix can automatically send personalised thank-you emails or letters, acknowledging the donor’s contribution and enhancing donor engagement.
6. Membership and Attendee Management
Enhance customer engagement by:
Listing Membership Options: Highlight available memberships and their benefits.
Choosing Attendees: Allow customers to book on behalf of friends or family, simplifying group bookings.
7. User-Friendly Account and Checkout Experience
Ensure a smooth end-to-end experience with:
My Account Page: A dedicated area for customers to manage their personal details and purchase history.
Optimised Checkout Flow: Provide a variety of delivery preferences, including express checkout options. Quick Checkout, Apple Pay, and Google Pay optimise the mobile purchasing experience.
Advanced Functionality with Spektrix API and Web Components
For organisations looking to push the boundaries of their ticketing capabilities, the Spektrix API and Web Components offer advanced functionality. These tools allow for further customisation and integration, ensuring your ticketing system can grow and evolve alongside your organisation’s needs.
Collaborative Setup with Spektrix Partners
Implementing a robust ticketing system is a collaborative effort. Spektrix often works closely with a Spektrix Partner (Like us!) on the client side to ensure the system is set up correctly and tailored to support your specific goals. This partnership approach ensures a smooth transition and ongoing success.
Tailored Styling to Match Your Brand
Maintaining a consistent brand identity is essential. Spektrix iFrames can be styled to match the look and feel of your website, providing a cohesive and professional appearance that aligns with your organisation’s branding.
Spektrix is a Safe Bet
Spektrix iFrames offers a powerful and flexible solution for arts and culture organisations looking to enhance their ticketing systems. From intuitive event displays and seamless seat selection to advanced cross-selling and user-friendly checkout processes, Spektrix provides the tools to deliver an exceptional customer experience. By leveraging the advanced capabilities of the Spektrix API and Web Components, and collaborating with Spektrix Partners, you can ensure your ticketing system exceeds your organisation’s goals.
Do you need answers to your Spektrix questions?
Whether you’re in the early stages, investigating whether Spektrix is right for you, or further down the line, trying to manage the integration, we can help. Contact us to learn more about Spektrix and how you can make the most of it.
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Photo by Domenico Loia on Unsplash